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Our Mission

A journey that keeps getting better.

We will connect our partners, members, and clients with the customized products, services, and information they need for safe and healthy travels. We will innovate and market travel insurance products to individuals, affinity groups, rewards programs, and organizations. We strive to deliver superior customer care with highly trained, multilingual staff serving each client need individually. We continue to value and encourage diversity, inclusivity, and charity.

And Aläm

Thanking a world that’s been kind to us.

Created by Ingle employees, And Aläm is a force for social justice, equity, and community engagement. Many of our employees are passionate about helping people in places that have welcomed us and our customers. And Aläm strives to raise public awareness and funds for projects at home and abroad.

Our History

A legacy of protection. Our history is our future.

Once upon a time, there was no adequate travel health insurance for new arrivals to Canada. In 1946, John and Muriel Ingle set out to change that, and founded John Ingle Insurance. A humble family business has steadily grown into a group of companies serving thousands of travellers around the world annually. Explore Ingle’s legacy on our timeline.

Awards

Energized by happy customers – and the occasional award.

We don't live to win awards, but we can't help but feel a twinge of pride in our people every time we do. To be recognized by others as a leader in our industry inspires our staff to continuously develop new ways to serve our partners and customers.

Testimonials

Our customers tell our story best.

We receive a lot of interesting letters from customers who, faced with unpleasant travel surprises, are then pleasantly surprised at how we help them get back on their feet again so quickly. Sometimes it’s nice to just sit back and listen to others tell their side of a great story.

  • "I took out Sports Insurance with Ingle International as both my family and I felt it was the best to cover me whilst playing hockey in Canada. It didn't take long for me to experience first hand the excellent service and assistance they provide.

    I cracked a tooth and found myself in a situation where I didn't know where to go and who to see. My family contacted Ingle who contacted me immediately, they even went to the effort to call me! Within 24hours of speaking with them, I had an appointment booked with a great dentist which was nearby and convenient for me, and there they treated me no questions asked, and I didn't have to pay for the treatment I received, which without my Insurance with Ingle would have cost me $387! I can't thank the great staff at Ingle enough for the assistance they provided in a situation like that and I would definitely highly recommend them, especially to internationals like myself."

    Dan Allen
    United Kingdom

  • "Over the course of six years, Ingle has upgraded our product and lowered our pricing to keep us ahead of the market and ensure that we are providing the maximum value to our students. Also, their multilingual material and online support are particularly well regarded by our students and parents."

    Geoff Best
    Managing Director
    Ottawa-Carleton District School Board

  • "Travel Insurance can be a complicated endeavour for the client [...]. As a broker I can rely on Ingle International for clarification on any queries I may have when dealing with a complicated case.

    Ingle International has a well trained staff of professionals who help brokers find the right solutions to their client's needs. The Broker Services personnel take the time to find the 'right' answers…Whether it be by explaining the policy details, or calling the insurer directly for clarification, they are there to offer their expertise. This gives me the confidence that I am providing the client with proper advice, so that they are covered in the event of a claim. Becoming a broker with Ingle International was an important and favourable decision that has helped to increase my travel insurance sales and grow my client base. I am happy to be part of this team!"

    Shelley Bertram
    Life Insurance Broker
    Bertram Insurance & Financial Services